Privacy Policy

Last updated: September 3, 2026

Annie’s Beignets respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it and the choices available to you when you visit our website or contact us.

Information We Collect

We may collect personal information that you voluntarily provide when you submit an order request, email us, call or text us, or otherwise contact Annie’s Beignets.

This information may include:

Your full name
Email address
Phone number
Preferred pickup date
Box size and quantity
Flavour selections
Whether you would like one flavour or a mix-and-match order
Event or celebration details
Any other information included in your message

Our website does not currently process online payments or ask you to submit credit-card information.

How We Use Your Information

We may use your personal information to:

Respond to questions and messages
Review and manage order requests
Confirm availability, pricing and order details
Arrange pickup details
Communicate with you about changes to your order
Maintain business records where required
Operate, maintain and improve our website
Protect the security of our website and business

Submitting an order request does not automatically confirm an order. Annie’s Beignets will contact you to confirm availability and the final order details.

How We Share Your Information

Annie’s Beignets does not sell or rent your personal information.

We may share limited information with service providers that help us operate our website and communications, such as our website host, form provider or email provider. These service providers may only use the information as necessary to provide their services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers or business.

Some service providers may process or store information outside Canada. In those situations, the information may be subject to the laws of the country where it is processed or stored.

Website Hosting and Cookies

Our website is hosted through Wix. Wix may automatically collect limited technical information when you visit the website, such as your IP address, browser type, device information and pages visited.

The website may use cookies that are necessary for it to function properly. Cookies are small files placed on your device that help websites operate and remember certain settings.

If website analytics are enabled, cookies may also be used to understand general website activity and improve the visitor experience. You can adjust your browser settings to block or delete cookies, although some website features may not work properly as a result.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to respond to inquiries, manage orders and meet applicable legal, accounting or business-record requirements.

When personal information is no longer required, we take reasonable steps to delete it or remove identifying details.

Protecting Your Information

We use reasonable administrative and technical measures to protect the personal information submitted to us. However, no website, email service or method of transmitting information online can be guaranteed to be completely secure.

Please do not send sensitive financial information, passwords or other confidential information through our website form or by email.

Your Privacy Choices

You may contact us to:

Ask what personal information we have about you
Request a correction to your information
Request that information be deleted, where legally permitted
Withdraw your consent to certain uses of your information

Withdrawing consent may prevent us from completing an order or responding to a request when the information is necessary for that purpose.

Third-Party Links

Our website may include links to social media platforms or other third-party websites. Annie’s Beignets is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.

Children’s Privacy

Our website is not intended to collect personal information directly from children. A parent or guardian should submit any order request or inquiry on behalf of a child.

Changes to This Policy

We may update this Privacy Policy when our website, services or legal requirements change. The updated version will be posted on this page with a revised “Last updated” date.

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Annie’s Beignets
Woodstock, Ontario
hello@anniesbeignets.com